Shipping and Cancellation

Shipping within Germany:

  • Standard [up to 1kg]: 2,49€
  • Standard [1kg or more] (with insurance & tracking): 4,99€
  • Express [up to 1kg] (with tracking): 3,99€

    Orders within Germany are usually delivered within 2 - 4 working days. Express, within 1-2 days of dispatch.

    Shipping outside of Germany:

    • EU Standard: 4,99€ - 8,99€
    • EU Standard (with insurance & tracking): 7,49€ - 11,49€
    • Rest of the world (with insurance & tracking ): 8,99€ - 16,99€
    For orders within Europe, shipping usually takes one week.
    For orders outside of Europe, shipping usually takes one to two weeks. Current information on the corona virus: Shipments to the USA will be shipped by sea until further notice. This can lead to very long terms of 1 to 2 months.

    Cancellation

    If your order has not been shipped yet you can cancel your order by contacting us via email. A full refund will be given. If your order already has been shipped, please wait until the delivery and follow the instructions in the returns section.

    Returns

    Within 14 days after you received your order, you can return the items. You will have to pay the postage costs to send the goods back. Once we have received the goods back, a full refund will be given.
    If you wish to return your order, please contact us via email.